Shipping Information
Shipping options and rates are presented during checkout based on the shipping destination.
In most cases, orders are processed and shipped within 24 hours. We will hold an order if a backordered item is expected within a day. For additional options or custom rate quotes, contact info@feathersandantlersoutdoors.com directly.
United States UPS Transit Days
Business days in transit from: COMMERCE, GA 30529
Damaged or Lost Shipments
For UPS, and most USPS shipments, we provide tracking information for you to ensure dependable service. USPS claims for lost packages require at least 30 days for the package to arrive before allowing any claim to be filed. We recommend that critical orders be sent via UPS whenever possible.
If your order is missing anything or is damaged, please carefully check the contents carefully and then inspect the shipping carton. If the carton is undamaged, please contact us immediately, but in no case beyond 7 days from receipt. If you receive a damaged, crushed or torn-open package and the merchandise inside is damaged or missing in any way please keep all the packaging material and contact your local UPS or USPS service center for assistance in filing a claim. If your local carrier is unable to assist you then please call us at 706-599-0104. Please Do Not return the package to us until you have contacted UPS or USPS and received instructions on how to proceed. You may lose your right to file a claim. For further information on filing a claim, please visit UPS at www.ups.com or USPS at usps.com.
Free Domestic Ground Shipping
Orders that qualify for free shipping to the lower 48 states will present the customer with a "Free Domestic Ground" shipping option during checkout. By selecting this option, the customer agrees to have their package shipped by a carrier chosen by Feathers & Antlers Outdoors. The customer cannot specify a carrier when they select Free Domestic Ground shipping.
Packaging
All orders are packed by hand into the smallest box or boxes that will accommodate the entire order. This helps us to keep shipping costs under control and provides additional savings for customers who use freight forwarding services.